Card Forms: Missing button to change the background image

  • HCBA
    Asked on May 7, 2024 at 7:30 PM

    there's no option to change the background. I can only click on the existing image, which downloads it. I want to upload our own image to change the background.

  • Rose JotForm Support
    Replied on May 7, 2024 at 9:51 PM

    Hi HCBA,

    Thanks for reaching out to us for help. I cloned your form and I was able to reproduce the issue. Normally, there should be a button to remove and upload a new background image in card forms. I escalated the issue to our Developer team to investigate. I am unable to provide any ETA of the resolution at the moment. But rest assured that we will get back to you on this ticket as soon as we have an update from them.

    Let us know if there’s anything else we can help you with. 

  • Erwin Support Team Lead
    Replied on May 8, 2024 at 3:31 AM

    Hi HCBA,

    Thanks for reaching out to Jotform Support. This issue seems to be resolved. Can you check it again?

    Card Forms: Missing button to change the background image Image 1 Screenshot 20

    Let us know if you have any questions.

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