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Aytekin Tank

Aytekin Tank is founder of JotForm. He currently leads the JotForm development team. He loves to hear from JotForm users. Feel free to shoot him an email at aytekin at jotform.com.

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Keeping Your Uploads Secure


When people upload files using your forms, we store these files on our secure servers. We give them URLS that are impossible to guess. An example would be something like this:

https://www.jotform.com/uploads/user/63043229924960/353747904850626197432/JotForm-icon.png

It is virtually impossible for someone to guess the large random number in this URL. Additionally, we use SSL so it is also impossible to sniff it from the network traffic. 

For 99% of cases, this is a convenient and secure way to store files. For example, we can show uploaded pictures in the notification emails you receive. 

The only problem is that sometimes the files contain really sensitive information such as scanned IDs and personal identifying information. To address these situations, some users have asked us to make sure that the uploaded files are only accessible when they are logged into their JotForm account at the same time. 

With security as one of our top priorities, we've implemented this new feature to increase protection of files uploaded to forms. Now, you can enable this feature on your account settings to instantly restrict your uploads to only be accessible while you are logged in.

Restrict Uploads
You can edit this setting here.
Author Profile Image

AUTHOR

Aytekin Tank

Aytekin Tank is founder of JotForm. He currently leads the JotForm development team. He loves to hear from JotForm users. Feel free to shoot him an email at aytekin at jotform.com.

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6 Comments...

  • Marco

    Your team is always at the top ! A new gréât draguer .A pleasure to use your form on my website and thanks for your support always efficiency 👍

  • sophrokhepri

    more explanations to the previous post:
    It doesnot work
    find here full explanation:

    https://www.jotformeu.com/uploads/sophrokhepri/60746640091959/353969345651729659/Capture.PNG
    is protected (404 error)

    http://files.jotform.com/jufs/sophrokhepri/60746640091959/353969345651729659/Capture.PNG
    is not proteced it displays my uploaded and "secured" (I checked your new button (access only if logged) file
    same file, difrent links not so difrents (esay to guess if you have the first one)!!
    Please correct in emergency.

  • sophrokhepri

    oops it doesn't work
    the pdf sent or accesible in the submissions dashboard contains a link not secured here is an example:http://files.jotform.com/jufs/sophrokhepri/60746640091959/353969345651729659/Capture.PNG
    ---- this link is tranmited in http
    ---this link is accessible by everyone

  • office.npcpa

    Hi There,

    I was wondering how secure any information is if entered into a text field in a form? It's wonderful to know that we can have the uploads secured, but if someone enters their Social Security Number into our form, how secure is that information?

    Thank you,
    Brooke

  • borisbjelajac

    Correct, thanks

  • marmaris76

    selam aytekin bana yardimci olabilirmisiniz? form a transfer type isaretlendigin de fiyat eklenmesini saglayamadim