Update
We are happy to announce that by default, all form direct links and embed codes are now secured by default. You can learn more about this news in our blog post here.
Secure or SSL Forms are for secure communications between the client (i.e the end-user of your form) and Jotform’s servers. These communications are encrypted to prevent snooping by a 3rd party, this will make the communication between the server and client secure.
Note: If you don’t have a secure web server (i.e your website’s address doesn’t start with HTTPS) and you embed a secure form into the webpage, the end user’s web browser will report the connection as not being entirely secure. In these instances, it may be better to provide a link to the form using its Jotform URL.
Got questions or comments? Please post it below!
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Via GoDaddy, I point TCIntroRegistration.com at Users coming to that form via the domain report getting the NOT SECURE message.
What is the remedy?
How do i get a http:// or website to do this?
We have a Form that Encrypts the data but I can get the the key to decrypt the data but my colleague can't get it to work. I have given him the Key...
Does the Key have to be in a specific place on our computers to enable decryption?
Regards
Keith
Just to love Jotform with a passion, but you guys screwed up everything! Were you people drunk! Now Machform has passed you . Fire the moron that invented version 4.
I don't have a secure web server, but I'd like my pages that just have a banner, footer and navigation buttons along with embedded forms to appear as secure. What does it mean above when it says, "it may be better to provide a link to the form using its Jotform URL."? I don't understand what to do or what the result will be.
I noticed that all the information that is collected is sent to the email of the client when they fill out a form and this is an e mail that is sent when they complete it. It lists all the submitted answers and this is not secure. We have to edit the email to take that information off. So this is not by default and it should be made aware since this is not noticeable immediately.
I can't find "Secure Form" . Please advices
This is outdated
I can't find "Secure Form" . Please advices
I follow the steps in securing the form with SSL, and now the email i recieved is encrypted and cannot be read, how to return my form into not encrypted?
Does this mean I can safely collect banking details to send payments to persons.
My new job had asked for one
I am using a template which allows for me to use my own background image. However, once I set it up and tried to load the form, I got the firefox warning box because my image is not secure and had to add an exception in order for it to load. Obviously, I don't want users to have to do that. Is there a way around that?
My account got suspended even though we're collecting sensitive data... I thought the whole purpose of the SSL certificate was to be able to collect such data. Can you please inform me of what needs to be done so that I can comply...
I'm using Stripe integration to collect credit card information. Does doing so allow me to add a security certificate seal to my form? When I click "Preview," the link is https, so it seems like it is automatically adding that security, but the secure form checkbox listed under #2 in the instructions is no longer available when I click the Embed Form button.
my forms says it is integrated but i don't receive the details to my solve360
Before I upgraded, I had been blacklisted twice simply for trying the SSL feature. I was never warned not to use it. Now I have upgraded and would like to use it but I am so afraid I'll get blacklisted and locked out of the Control Panel again. Can you assure me this won't happen?
Is it still possible to use Jotform to collect credit card information if you have an SSL certificate?
I'm using the Form Generator for WordPress plugin to embed our forms and our IT department just installed an SSL certificate. I understand that now my form URLs require https:// - however, how do I achieve this via the plugin? Is the plugin now ineffective?
As far as I know, I am not using any SSL forms under the free plan, but have been told I am up to my 10 SSL per month limit? How do I find out what is using up the SSL quota of forms. It is weird as I don't have the form embedded anywhere and it is just accessed through the standard non SSL Jotform web link?
I use free version and didn't mark checkbox for secure SSL submissions and i use my form integrated with social network.
But stats shows that i am over limit and i got email.
We have our own SSL certificate - is there a way to use our own cert instead of yours?
is this secure for credit card info, or other sensitive information?
How do I remove the secure code function? I have a paying feature in my form though.
where do I get my api key?
I remember seeing an answer about HIPAA compliance on your website somewhere, but can't now find it. Does using the secure form with your URL meet HIPAA requirements?
we are using a free account. What is the limit to the number of SSL submissions in a year?
Is there a way to not send people to a verification page (a captcha) after the submission?
I only want the form to be secured in a https, just because my web is. So if it is not secured, it will give customers a SSL error.
Please advise
Is there any way to create auto generated receipt for submitter with receipt number...???
overall its a good website...
I generated a secured code but when I publish it, instead of getting a form, it just shows the address..."http...."
Any idea what I am missing?
Hi Imusing opera browser and direct jot url however the ssl security icon in browser says "site not secure" Can you advise?
How can you take the secure encryption off of a form? I sent one out, unknowingly, then received an email saying I'm going to have to upgrade or my form will expire in 2 days.
Hey Aytekin! Hope all is well. Great to see you've integrated with Solve360 I have used their CRM for years. I don't know if you remember but you guys built my homesellersoftware site and I still have another project that you and your team built I will email you about finishing soon. Thanks, Terry K.
It would be fantastic if the tags in 360 could be recognized in the form and trigger an opportunity and the appropriate fields
Jotform is getting better and better, i'm loving it, thanks alot
Hi,
it would be great to get the "Category" field in Solve360 syncronized. I´m filtering contacts in Solve360 (and sync to Google Apps) using this field criterira. It will be helpfull, if i could set a (hided)value for Category in my Jot-Form and sync this to the Solve360 category. I there a way?
Thanks, Gunnar
Earlier I used to recieve forms and said that it came from so & so like Jack Smith.
Now it appears in my inbox saying it is coming from Jot Form. Can I adjust the settings to say it has come from my client.
I've embedded the SSL on my form. However, the graphic says, "Click to Verify" and it isn't linked. How and where can I link the graphic for verification?
Thank you,
Pamela Cendejas for Danny Been
secondself@citlink.net
I am unable to get the email submission form work. Can you help me please?
Jim
e-mail: njtlaw@gmail.com
website:
How can I terms of use
Hi Jotform, is the SSL working fine? since the DDos attack, I get people saying that the form isn't showing, or the link has a cross through https, i have checked, and everything seems fine. this is quite important due to using payal pro. and folks entering credit card data on the form.
Thanks
just adding this in if it helps anyone, because I had problems with mine as well.... make sure you also change the word "form" to "www" in addition to adding the s to http.
so it should be https://www.jotform.com/111111111
instead of the code jotform gives you which is
I try to open my form to insert in my secure website but does not work!
check:
how can I changge back from secure submission to non-secure? I can't seem to make this work - it still uses up my secure submission quota despite apparently using a http, not https URL. thanks
@emccarron All you need to do is visit https://www.jotform.com and everything will be secure.
I don't want to be emailed any of the information I collect with the form because it is sensitive data. I JUST want SSL encryption so I can securely download from the site. Will changing the address to https://... accomplish that? Also, where do I make this change?
If I don't have a https website, what do you mean when you say I can give a link to a secure form? Thanks.
Please ask your questions to forum. This area is comment area for the "SSL submissions" post
how can i preview submissions before emailing them.