Animal Shelter FAQs

Have a question about how to create an online form for your animal shelter or rescue?
Check out our frequently asked questions below.

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  • Why should I use online forms for my animal shelter or rescue?

    The more time you spend on paperwork, the less time you can spend on the animals who need it most. With Jotform, you can eliminate needless paperwork, create your own digital database, collect e-signatures, process credit card payments, and easily integrate with third-party applications by taking your forms online. Automate tasks to save your organization time and money that can be better spent elsewhere.

  • Which online forms should animal shelters use?

    With 10,000+ fully customizable templates to choose from, the possibilities for improving your animal rescue or shelter’s efficiency are endless! Process volunteer or pet adoption applications, accept donations and adoption fees online, fill out animal intake forms, and so much more. You can even convert form submissions into polished PDFs that are easy to store on your computer or print out for your records.

  • How do I apply for a nonprofit discount?

    To thank you for all the hard work you do, we offer all nonprofit animal shelters and animal rescues a 50-percent discount on all paid Jotform plans. Visit our nonprofit discount page to view plan prices and apply for your Jotform discount.

  • Are my forms mobile-responsive?

    Yes! All of your forms are mobile-responsive and can be filled out on any mobile device. For an even smoother mobile experience, download Jotform Mobile Forms — our free mobile app — on the App Store or Google Play to collect data, view submissions, and manage your forms on the go.

  • How can I customize my form?

    With Jotform’s easy-to-use Form Builder, you can choose a ready-made form theme, drag and drop to rearrange the layout, upload images, add your logo, and customize all aspects of the form in seconds — no coding or design experience required! Simply drag and drop to build your form from scratch, or choose a free form template to get a head start.

  • How do I embed forms in my website?

    Once you’ve customized a form to your liking, it’s time to embed it in your website and start accepting submissions. To do this, simply head to the Publish tab in the Form Builder, select the Embed option in the left menu, and then click the Copy Code button. Paste the code anywhere on your website, and you’re ready to start collecting data. For more information on this step, please see our help page.

  • Can I integrate my forms with third-party applications?

    Yes — in fact, Jotform offers more integrations than any other online form builder! Our integrations allow you to automatically send submission data to your cloud storage accounts, sign up new volunteers or pet owners to your shelter’s newsletter, collect application fees and donations online, assign new tasks on your project management boards, and more. Some of our most popular integrations are PayPal, Slack, Airtable, Google Calendar, Google Sheets, Dropbox, and Mailchimp. Don’t see your favorite tool in our list of integrations? Try using our Zapier integration to connect Jotform to 1,500+ web apps. We’re always adding new integrations to help streamline your workflow, so be sure to check back often!.

  • How do I collect payments or donations through my form?

    From our Form Builder, go to the Form Elements tab on the left and click on Payments to open 30+ secure payment gateways. Select your payment provider, verify your account, and publish your form — your online form will be safely processing fees and donations in no time!

  • How can I collect signatures on my form?

    To collect electronic signatures on your foster and adoption applications, simply add one of our signature widgets (Docusign, Adobe Sign, Smooth Signature, E-signature, Initials) to your form.

  • How can I save submissions as PDFs?

    Our free PDF Editor lets you create or customize professional PDF templates that will automatically convert form submissions into secure PDFs. It’s perfect for foster and adoption applications, surrender forms, and more! To send users PDF copies of their form submissions, enable the “PDF Attachment” feature when setting up notifications and autoresponders.

  • Is my data secure?

    Yes. Ensuring the privacy of your data is our top priority at Jotform. All forms are delivered across a protected 256 bit SSL connection — the same level of protection used by online bankers and e-commerce providers. Jotform is PCI DSS Level 1 compliant and GDPR compliant to keep submitted personal and credit card information safe. For additional security, you also have the option to encrypt your forms. Visit our security page to learn more.

  • I’m having trouble with my forms or my Jotform account. Who can I contact for help?

    Our friendly customer support team is available 24-7. You can report any issues through their contact page. We also recommend checking out the Jotform User Guide to find instructions and tips for our Form Builder.