What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    can not downgrade

    Asked by gourav10 on October 31, 2016 at 04:22 AM
  • Profile Image
    JotForm Support

    Answered by Nik_C on October 31, 2016 at 07:41 AM

    Can you please tell us more about the problem you're having.

    Did you please try going to Billing page and clicking downgrade button:

    Please let us know if you receive any kind of error or some other difficulty.

    We'll wait for your response.

    Thank you!