Top 5 online waiver software tools for businesses

There’s risk involved in almost any kind of business, but some businesses definitely face more risks than others. That said, even if you don’t sell adventure services like skydiving, rock climbing, whitewater rafting, or other inherently risky activities, you likely still need some form of liability protection.

This is especially true during the current COVID-19 crisis. The good news is, it’s never been easier to create and share liability waivers for your business with online waiver software.

The basics of liability waivers

A waiver is a contractual agreement that removes liability for one party in the agreement. For example, a customer may sign a waiver that releases a business owner from responsibility in the event the customer is injured as a result of using that business’s services. The customer in this case assumes all risks and waives their right to sue.

Especially during the coronavirus pandemic, you’re more likely to find liability waivers in places where you haven’t before, including restaurants, doctor’s offices, schools, nail salons, and similar businesses.

In addition to the standard personal injury waiver, other use cases include rental agreements, photo release forms, travel disclaimers, insurance waivers, medical agreements for procedures, and, as mentioned previously, COVID-19 liability waivers.

Online waiver software

Online waiver software tools allow users to create digital forms and liability waivers that clients can access and sign online via most devices. The data is stored in a secure online database for easy access and retrieval. (By the way, the Electronic Signatures in Global National Commerce Act, created in 2000, made digital signatures legally binding in most cases.)

Speaking of the legitimacy of online waivers, keep in mind that their enforceability is subject to the laws of your state. Some states don’t enforce liability waivers at all, so research your state’s laws. And if you want to be absolutely sure you’ve covered all the bases, it’s always a good idea to consult an attorney.

With that said, let’s take a look at five online waiver software tools to consider.

5 online waiver software tools for businesses

1. Smartwaiver


Smartwaiver converts hard copy liability waiver documentation into digital files that clients can sign on any device; all details are stored in a secure online database that users can access easily at any time.

Features include waiver templates, an editor that allows you to customize waivers with your brand’s colors and logos, the ability to create custom questions, and an Auto Photo Capture feature for extra security.

Email integrations include Mailchimp, Constant Contact, and Emma. Your customers can sign waivers from your website and social media channels or via email. Smartwaiver has a reputation among waiver software tools as the easiest and most intuitive to use.

Pricing: Smartwaiver’s basic plan starts at $15 per month for up to 100 signed waivers and increases incrementally based on the number of waivers you use each month. A free 30-day trial is available, and no credit card is required. All Smartwaiver features are included in every plan.

2. WaiverSign


WaiverSign offers the ability to create a wide variety of agreements, including liability waivers, photo release forms, equipment rental agreements, informed consent forms, and COVID-19 waivers, among several others.

Features include custom branding, secure storage, multiple languages, contactless signatures, kiosk compatibility, the ability to save waivers as PDFs, and more. A dashboard is available to track participant info.

Pricing: WaiverSign’s plans begin at $10 per month for 50 waivers; additional waivers cost 10 cents each. WaiverSign offers an Enterprise plan for businesses that need 50,000 or more waivers per year. There are no contracts, and you can cancel anytime.

3. CleverWaiver


CleverWaiver allows you to customize most parts of the waiver process, including branding, signature and initials fields, photo attachments, and custom fields. Other features include multi-language support; integrations with Stripe, Mailchimp, and Constant Contact; and the ability to synchronize with Dropbox and Google Drive.

You can email digital waiver links or embed them in your website. You also have the ability to set up other devices, such as iPads or Android tablets, as waiver stations to collect digital waivers through the CleverWaiver kiosk app.

Pricing: CleverWaiver offers six plans, which begin at $9.99 per month for 70 waivers. There’s a 30-day free trial on all plans, and you can cancel at any time, no contract required.

4. WaiverForever


WaiverForever is available for both iOS and Android, which makes it possible to create a waiver-signing kiosk with your tablet of choice if that’s how you plan to make waivers available to your customers.

Other features include integrated analytics and visual interactive data, the ability to add the waiver link to your website or send it via email, driver’s license scanning, and CSV file exports. Among the many integrations offered are Mailchimp, Constant Contact, Dropbox, Google Drive, and Calendly.

Pricing: There’s a free Starter plan. Paid plans begin at $9.99 per month for the Personal plan, $19.99 per month for the Business plan, and $69.99 for the Enterprise plan. Upgraded pricing plans (Business or Enterprise) offer additional waivers and other features like free analytics and additional team users.

5. Jotform

Jotform allows businesses to create custom waivers through form templates. Our wide variety of waivers include a liability waiver/rental agreement, a personal injury waiver form, a travel disclaimer and insurance waiver, a photo waiver release form, and a COVID-19 liability waiver.

For superior organization when a spreadsheet just won’t do, you can use Jotform Tables to manage and track waivers in a single database. You can customize your tables and collect, organize, and manage data in an all-in-one workspace. Plus, you can share your tables in one click for seamless collaboration.

Pricing: The above Jotform options are available for free. If you want additional submissions, file storage, etc., you can sign up for a paid plan.

A handful of other online waiver software tools you may want to check out include WaiverFile, Wherewolf, AWaiver, ROLLER, Waiver Electronic, CityGro, and SwiftCloud, among others. There are dozens of online waiver software tools that offer features from simple to complex and pricing from free to hundreds of dollars per month.

First, determine which features are most important based on your business needs, then find the online waiver software that offers those features. The good news is, there’s likely an ideal online waiver software tool to fit your budget and your business goals.

This article is originally published on Aug 11, 2021, and updated on Aug 17, 2021.
Kimberly Houston is a conversion-focused marketing copywriter. She loves helping established creative service providers attract and convert their ideal clients with personality-driven web and email copy, so they can stand out online, and get more business, bookings, and sales.

Send Comment:

Jotform Avatar
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Podo CommentBe the first to comment.