5 best patient management software tools

Patient management software is critical for improving patient outcomes, patient participation, care coordination, and efficiency in clinical settings. One survey found that 75 percent of doctors who were asked about their electronic health record (EHR) system say it allows them to better care for patients.

But there are more types of patient management software than EHRs, including software for billing, collecting patient data from wearable devices, prescribing medications, or using data and analysis to help diagnose or treat a patient.

By using these types of software, healthcare organizations can streamline processes and avoid duplicating efforts, like when the referring physician orders comprehensive blood tests — and so does the specialist who is seeing the same patient.

Here’s a roundup of the five best patient management software tools to help you run your practice more efficiently. Some of these products are all-in-one with EHR capabilities included, and some are products that can be used alongside EHRs to make it easier to input or extract information.

1. Jotform

There are times when healthcare organizations may not need to invest in a brand-new EHR or practice management system but need an add-on for their patient management software. Jotform lets you create customized forms for patient intake that can be tailored to your exact clinic needs. You can also use Jotform for appointment requests and scheduling purposes.

In addition, you can use Jotform to collect patient feedback, patient consent, and payment for services rendered, which is particularly helpful when offering telehealth services. It’s a simple solution, but one that serves a variety of needs for patient management.

HIPAA-friendly forms are available with Jotform Gold plan. A business associate agreement (BAA) is also available.

2. AllegianceMD

One all-in-one patient management software tool is AllegianceMD. This product includes EHR, practice management, billing, a patient portal, e-prescribing, and self check-in capabilities. It’s all web-based, meaning that you don’t need to install it on computers in your office or on a server.

The patient engagement features — which include the patient portal where patients can update their personal medical histories or review test results — also includes a patient kiosk for pre-check-ins, patient messaging for billing or medical questions, and an appointment reminder. Patients can also schedule appointments online.

Pricing for AllegianceMD is available upon request.

3.Picis Perioperative Suite

Designed for operating rooms and surgical centers, Picis Perioperative Suite’s patient management system handles scheduling, preadmission testing, case documentation, surgery notes, and patient discharge. It’s all integrated into a single patient record to streamline the process before and after surgery.

Some of the features in the suite are an anesthesia manager that simulates a paper record, integrations with surgery scheduling software, and patient tracking. There’s also a mobile patient tracking app that lets healthcare providers update physicians, staff, and family in real time.

Pricing for Picis Perioperative Suite is available upon request.

4. CareCloud Breeze

For practices that want to add on modules as needed, CareCloud offers several medical software solutions for billing, EHR, and patient management. CareCloud Breeze is the patient experience module that provides electronic intake, online preregistration, and automated appointment management.

In Breeze, you can set up cancellation fees, send notifications to patients regarding appointments and payments, and itemize charges. It also lets practices set up a retail portal. For example, a chiropractor might use it to sell knee sleeves or other rehabilitation items to patients.

Schedule a demo to learn about pricing and customized solutions for your needs. Pricing for other CareCloud programs is listed on the website as well.

5. WebPT

Designed for outpatient physical, occupational, and speech therapy clinics, WebPT is essentially an EHR system that offers patient scheduling, appointment reminders, and a way of tracking patient outcomes as part of different modules. Users can decide what features they need and build WebPT to meet their practice’s requirements.

Some of the more patient-centric features include the ability to create a portal with a home exercise program (HEP) for patients, as well as create automated email campaigns to reach patients post-treatment. WebPT also lets you collect and track patient feedback.

Contact WebPT for pricing information via their website.

What’s best for you?

While most patient management software is part of an integrated EHR suite, it doesn’t have to be. An add-on that lets you conduct patient intake, manage scheduling, and collect payment can be just as effective. As you’re evaluating software, consider the technology your practice actually needs to ensure you pick what will fit your requirements and help you better care for your patients.