Thank you for being one of our more than two million users! We’ve continued to focus on making Jotform the leading online form creator. As we’ve gotten requests from our users, we’ve developed new features and integrations to make Jotform an even better experience. As always, our goal is to continue to improve our product and ensure it is easy to use. At the end of the day, we want to give our users the most powerful form-building features to help your business.
Beginning September 19, 2016, Jotform’s Starter and Guest plan will limit the number of active forms users can maintain in an account. The Starter and Guest plans are now limited to five forms.
Current Starter and Guest users are grandfathered and will not see any change to their accounts as long as no new forms are created, enabled, cloned or restored. Starter and Guess users will continue to have access to existing forms and data. Jotform will not delete anything from your account. This means you can continue using your forms as usual. However, if there is a need to increase the number of active forms, Starter and Guest users will need to upgrade to an appropriate plan.
We know change is never easy. However, we’re asking our users who get the most value from Jotform to help us so we can continue to make great products and, in return, help you reap the benefits that come from using great products.
If you have any questions or concerns, please feel free to contact our 24/7 support team.