How to Integrate Braintree With Jotform

May 16, 2023

Jotform is now bringing you the power of Braintree, a payment gateway specializing in mobile and web payment systems. With Braintree, you can sell products or subscriptions and collect donations or custom amounts straight from your forms.

You can quickly and easily set up all these with the same familiar payment interface Jotform users have enjoyed for years. To integrate your form with Braintree, follow these steps:

  1. In Form Builder, click the Add Form Element button on the left side of the screen.
  2. Go to the Payments tab.
  3. Click Braintree from the list to add. You can also drag and drop it into your form.
Jotform Form Builder showing the Add Form Element button, Payments tab, and Braintree payment gateway
  1. In the Payment Settings, set up the following options:
Jotform Form Builder with the Braintree integration payment settings panel on the right side

Did you know?

You can open the Payment Settings by clicking the Wand icon on the right side of the Braintree gateway.

Under Additional Gateway Settings, you can set up a few additional options, including the following unique options for Braintree:

  • Merchant Account ID — This is different from the Merchant ID. Please visit the following link to learn more about this.
  • Ask Billing Information to Customer — When toggled to Yes, you can select which fields would be the Company Name, Customer Email, and Customer Phone.
  • Product Description Field — You should provide the API name of the Braintree custom field on this box. Please visit the following link for more information.
  • Sandbox Mode — If you want to test Braintree using a sandbox account and test cards.
Jotform Braintree integration payment settings with its Additional Gateway options such as the Merchant Account ID, Customer's Billing Information, and Product Description Field
  1. If you’ve selected Sell Products or Subscriptions from the Payment Type, click the Continue button to add the products or subscription items. Otherwise, click the Save button to complete the integration.

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