Limit counter did not reset.

  • Kelley_gkelley
    Asked on May 1, 2024 at 8:34 AM
    My account is in the same boat today, limit did not reset on 5/1/2024 as it should.
  • Kris Ann JotForm Support
    Replied on May 1, 2024 at 8:42 AM

    Hi Kelley_gkelley,

    Thanks for reaching out to Jotform Support. I have checked your account and all your Monthly limits had already been reset and now shows updated values. Go ahead and check on your end as well.

    You might also want to check out this guide about Understanding Your Account Usage and Limits.

    Let us know if you need any more help.

  • Kelley_gkelley
    Replied on May 1, 2024 at 8:51 AM

    Thanks!