Work has never been more complex than it is right now. In many organizations, there are more tasks to complete than there is time to do them. Speed and efficiency define work in this information age, and the biggest challenge isn’t reaching goals — it’s managing workflow.
Workflow management software helps you organize and track projects to keep team members on the same page about what they need to do. These platforms streamline communications, improve productivity, and even automate simple and repetitive processes, such as email notifications, follow-ups, and approvals.
Two of the best workflow management software platforms are Kissflow and Pipefy. Both are well-regarded tools, and they each have a large user base. But which one should you choose? Here’s what you need to know when it comes to Kissflow vs Pipefy.
Kissflow isn’t your average workflow management software. It’s a framework that lets users customize systems for project management, case management, and collaboration. Recognizing that the future of work is in the cloud, Kissflow allows users to share a workflow with team members and stakeholders for easier collaboration and task management.
Users can design their ideal workflows and continually tweak them without interrupting their processes. Kissflow boasts more than 10,000 customers in 160-plus countries, and major corporations trust it — Michelin, Pepsi, and Comcast, to name a few.
Pipefy puts workflow management into the hands of the people doing the work — so they don’t have to rely on the IT department or the office tech genius. Because of its focus on streamlining corporate life, companies in more than 215 countries trust the platform to automate approvals, notifications, and other common processes.
Pipefy makes it easy for project managers and stakeholders to seamlessly ideate projects, break them down into tasks, and designate team members to fulfill each step. Then, it automatically notifies users of their roles and deadlines.
Even better, the platform serves as a central location to collect assets, deliverables, feedback, and other information, so users never lose anything in emails, chats, or scattered documents.
Kissflow vs Pipefy: Key features
As users become more experienced with the Kissflow platform (and better understand their team’s needs), they can refine processes without interrupting their existing flow. Kissflow keeps a digital paper trail of every action in a workflow and even allows users to download and print this information for deep-dive analysis. This helps users identify bottlenecks and further refine workflows.
With Kissflow, it’s simple to create hands-off processes for straightforward and repeatable tasks that run automatically in the background.
As its name suggests, Pipefy helps users break workflows into phases (referred to as “pipes” on the platform) and link tasks and other items to create workflow maps. Pipefy’s form builder can create and share forms with clients to collect feedback and other information.
With or without a Pipefy account, clients’ responses upload directly to the dashboard, preventing instructions or requests from getting lost in the shuffle.
In the Kissflow vs Pipefy debate, Kissflow is more adaptable, especially for organizations that want to customize their workflows. Pipefy is more suited for companies with traditional business processes that could use some streamlining or automation.
How much do they cost?
Kissflow users can create and manage up to 1,000 cases per month for free. Additional workflow services start at $9 per user, per month, with enterprise-level pricing options available. For the Workflow Suite, which offers advanced capabilities and integrations, pricing begins at $390 per month with logins for 20 users.
Pipefy offers free basic services to startups, freelancers, and even students. Pricing for advanced functions depends on capabilities and is charged on a per-user basis. Subscriptions for basic, centralized workflow management are $18 per month, per user. Enterprise-level capabilities, with advanced security and technical support, are $30 per month, per user.
What do they integrate with?
Kissflow was originally designed for compatibility with Google Apps. It now has integrations, through Zapier, with Caspio, Amazon EC2, Xero, Microsoft Azure, Slack, Dropbox, Trello, and JIRA as well as payment platforms such as PayPal, Stripe, and QuickBooks.
Pipefy focuses more on integrations with other collaboration and productivity-boosting applications. It natively connects with Slack, GitHub, and Bitbucket, and integrates with Zoom and Zoho Projects through Zapier.
Which has more device compatibility?
In the Kissflow vs Pipefy debate, Pipefy is slightly more accessible than its competitor. Kissflow is a web-based application compatible with Windows, Mac, and mobile operating systems like iOS and Android. Pipefy boasts these same compatibilities with the added benefit of working with Linux.
Which is better for approval workflows?
Both Kissflow and Pipefy help organizations streamline their approval workflows. However, Pipefy is built for organizations that want to tackle common processes in finance, marketing, and human resources, including the unique needs of approval workflows in those departments.
JotForm: An alternative to Kissflow and Pipefy
Should you choose Kissflow or Pipefy? The best answer might be to choose neither. Broken down into its most basic components, a workflow is a series of forms. And that’s exactly what JotForm specializes in. The free platform makes it possible to build complex workflows with forms you’re already using, automating the processes that might otherwise slow your organization down.
JotForm shares many of the same features as Kissflow and Pipefy. For example, like Pipefy, JotForm uses forms to collect customer feedback and automatically records it in a centralized database. With even more integrations than Kissflow or Pipefy, JotForm makes it easy to set up approval workflows and manage even complex multi-level approvals.
JotForm Approvals offers many of the same operations as Kissflow and Pipefy, with additional functionality. You can even use it with a free Starter plan.