Unable to save Autoresponder with PDF attachment

  • Jane Johnson
    Asked on January 26, 2023 at 3:10 PM

    Hi - I have followed these instructions but I am not getting the PDF when I test. In fact it won't let me save the autoresponder with the attach PDF button toggled to on. Can you please help?

    Page URL: https://www.jotform.com/help/393-how-to-attach-a-file-to-autoresponder-emails/
  • Mary JotForm Support
    Replied on January 26, 2023 at 9:00 PM

    Hi Jane,

    Thanks for reaching out to Jotform Support. Could you share with us which form are you having issues with?

    Once we hear back from you, we'll be able to move forward with a solution.