How to Include a Download Link of the PDF Submission in Email Notifications

April 10, 2024

The easiest way to include the PDF copy of the submissions in an email is to enable the PDF Attachment option. However, Jotform’s file attachment limit is 5MB. On top of that, some mail clients have the same limitations on the maximum attachment size. You could add a download link to download the PDF instead of attaching it as a workaround.

To include a download link of the PDF submissions document in your email, simply add the PDF Link tag {pdf_link} anywhere in the content of your email notification or autoresponder. Let’s do it!

  1. In the Form Builder, go to the Settings tab.
  2. Select the Emails tab from the left menu.
  3. Hover your mouse over the notification or autoresponder email, and click the Pencil icon to edit.
Emails section of the Jotform Form Builder showing a step to edit a notification email
  1. Click anywhere in the email content where you want to place the PDF Link.
  2. Now, click the Form Fields button in the formatting toolbar.
  3. Select PDF Link to add the {pdf_link} tag in the content. When you receive the email, this tag will be replaced with an actual PDF Link.

Optionally, you can set a password for the PDF. You’ll see the password toggle once the PDF Link tag is added.

    Enable PDF Password toggle in the email
    1. Finally, click the Save button to save the changes.


    If you are redirected to a 404 error page after clicking the download link, this is due to restrictions enabled in your Privacy settings. You must be logged in to your Jotform account before downloading the file. If you want to disable the login requirement and download the file immediately, follow this guide: How to Unrequire Log-in to View Uploaded Files.

    Academy Logo

    Introduction to Form Building

    Adding Conditional Logic Elements

    Go to course :Adding Conditional Logic Elements
    lesson-2 - image
    Contact Support:

    Our customer support team is available 24/7 and our average response time is between one to two hours.
    Our team can be contacted via:

    Support Forum:

    Contact Jotform Support:

    Send Comment:

    Jotform Avatar
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


    • TS Police - Profile picture
    • rsynetzer - Profile picture