How to supercharge your email marketing strategy with AI and automation

Email marketing is still one of the most effective ways to engage with your audience, drive conversions, and build lasting relationships. However, with the increasing competition in everyone’s inboxes, standing out requires more than generic emails.

Featuring insights and tools from email marketing and automation platform Mailsoftly, this post will explore how leveraging artificial intelligence (AI) and automation can elevate your email marketing strategy.

Mailsoftly's User Interfaces Displaying "AI, automation, and email marketing should go hand in hand to increase user engagement

The importance of email marketing in today’s digital landscape

Email marketing is a powerful tool for businesses of all sizes. According to a report by the Data & Marketing Association, email marketing yields an average return on investment (ROI) of $42 for every $1 spent. This impressive ROI demonstrates the potential of email marketing to drive revenue and growth.

But the success of email marketing campaigns depends on several factors, including personalization, timing, deliverability, and engagement. And the competition for attention is only becoming fiercer.

This is where AI and automation come into play. These tools offer solutions to overcome common challenges and increase the effectiveness of your email marketing efforts.

The power of AI in email marketing

AI has revolutionized many industries, and email marketing is no exception. Using AI, marketers can analyze vast amounts of data to understand customer behavior, preferences, and engagement patterns. This enables you to create highly personalized email content that resonates with each recipient.

Personalized content creation

Personalization is a key factor in the success of email marketing campaigns. According to a study by Experian Marketing Services, personalized emails produce transaction rates that are six times higher than those from emails that aren’t personalized.

AI-powered tools, like those offered by Mailsoftly, can help you craft personalized content that speaks directly to your audience. These tools analyze user data to tailor subject lines, email copy, and calls to action, enhancing the overall effectiveness of your campaigns.

For example, AI can segment your audience based on behavior, purchase history, and preferences. This allows you to send targeted emails that address the specific needs and interests of each segment. These emails are more likely to be opened, read, and acted upon, leading to higher engagement and conversion rates.

Predictive analytics

AI also enables predictive analytics, which forecasts future behavior based on historical data.

Predictive analytics can help you identify the best times to send emails, the types of content that are most likely to resonate with your audience, and the products or services that are most relevant to each recipient. With predictive analytics, you can optimize your email marketing strategy and achieve better results.

Let’s say your data shows that a particular segment of your audience tends to make purchases during specific times of the year. You can schedule your email campaigns to go out when they will be the most effective. Predictive analytics can also help you identify potential churn risks, so you can send targeted retention emails to keep customers engaged.

Streamlining with automation

Automation is another game-changer in email marketing. It allows you to set up workflows that automatically send emails based on specific triggers, such as user behavior or predefined schedules. Automation not only saves time but also ensures that your audience receives timely and relevant content.

Efficient workflows

Automated workflows can make your email marketing campaigns more efficient. For instance, Mailsoftly’s marketing automation features allow you to create complex workflows that segment your audience and deliver targeted messages at the right time.

Common automated workflows include

  • Welcome series: Automatically send a series of welcome emails to new subscribers to introduce them to your brand and set expectations.
  • Abandoned cart reminders: Send reminders to customers who have added items to their cart but haven’t completed the purchase, encouraging them to return and complete the transaction.
  • Reengagement campaigns: Target inactive subscribers with personalized emails to reengage them and bring them back to your website or app.
  • Post-purchase follow-ups: Send thank-you emails and product recommendations to customers after a purchase, enhancing their post-purchase experience and encouraging repeat business.

Drip campaigns

Drip campaigns are a series of automated emails sent over a specific time period. They are designed to nurture leads, educate subscribers, and guide them through the sales funnel. These campaigns can be very effective in keeping your audience engaged and moving them closer to making a purchase.

For example, you can set up a drip campaign for newsletter subscribers. As soon as the person subscribes, they will get a welcome email followed by a series of educational emails about your products or services. As the subscriber progresses through the drip campaign, they will get more targeted and promotional emails to encourage a purchase.

Enhancing deliverability with email authentication

No matter how well-crafted your emails are, they won’t be effective if they don’t reach your recipients’ inboxes. Email authentication plays a crucial role in improving deliverability rates and building trust with email service providers.

Mailsoftly February 2024 Gmail & yahoo! Authentication Requirements

Securing your emails

Email authentication protocols — such as Sender Policy Framework (SPF), DomainKeys Identified Mail (DKIM), and Domain-Based Message Authentication, Reporting & Conformance (DMARC) — help verify the authenticity of your emails and protect against spoofing and phishing attacks. Implementing these protocols can significantly improve your email deliverability rates.

Google and Yahoo introduced new email authentication rules in February 2024 to improve deliverability and prevent spam. That means you need to update your email authentication settings to ensure your emails will be delivered.

Platforms like Mailsoftly have partnered with Cloudflare to offer advanced email authentication. This partnership ensures that your emails are properly authenticated, reducing the risk of them being marked as spam and increasing their chances of being read.

By authenticating your emails, you can build trust with email service providers and improve your sender reputation. This, in turn, increases the likelihood that your emails will be delivered to your recipients’ inboxes rather than into their spam folders.

Using templates to save time and maintain consistency

Creating visually appealing emails from scratch can be time-consuming. Email templates can help you maintain consistency and save time, allowing you to focus on crafting compelling content.

Ready-made templates

With a variety of free email templates from Mailsoftly, you can quickly create professional-looking emails that align with your brand. These templates are designed to be easily customizable, ensuring that your emails look great and are tailored to your audience.

Mailsoftly Email Templates

Using templates also ensures that your emails maintain a consistent design and layout, which is important for brand recognition. Consistent branding helps build trust with your audience and makes your emails more recognizable.

Integrating AI and automation into your email marketing strategy

Integrating AI and automation into your email marketing strategy can significantly increase the effectiveness of your campaigns. Here are some practical steps to get started:

1. Define your goals

Before implementing AI and automation, define your goals. What do you want to achieve with your email marketing campaigns? Common goals include increasing open rates, boosting click-through rates, driving conversions, and improving customer retention. Having clear goals will help you measure the success of your campaigns and make data-driven decisions.

2. Segment your audience

Segmenting your audience is crucial for delivering personalized and relevant content. Use AI-powered tools to analyze your customer data and create segments based on demographics, behavior, purchase history, and preferences. This will enable you to send targeted emails that resonate with each segment of your audience.

3. Implement AI-powered personalization

You can also use AI tools to personalize your email content. This includes tailoring subject lines, email copy, and calls to action based on the preferences and behavior of each recipient. Personalized emails are more likely to capture your audience’s attention and drive engagement.

4. Set up automated workflows

Streamline your email marketing efforts by setting up automated workflows. Start with common workflows, such as a welcome series, abandoned cart reminders, and post-purchase follow-ups. As you become more comfortable with automation, you can create more complex workflows.

5. Monitor and optimize your campaigns

Regularly monitor the performance of your email marketing campaigns and use the insights you gain to optimize your strategy. Pay attention to key metrics, such as open rates, click-through rates, conversion rates, and unsubscribe rates. Use A/B testing to experiment with different subject lines, content, and calls to action to determine what works best for your audience.

Case study: How a business boosted its email marketing with Mailsoftly

To illustrate the impact of AI and automation in email marketing, let’s look at a case study about a business that successfully enhanced its email marketing strategy using Mailsoftly.

The challenge

An e-commerce retailer struggled with low engagement and conversion rates in its email marketing campaigns. Despite having a large email list, the company’s email content failed to resonate with its audience, resulting in low open and click-through rates.

The solution

This company decided to leverage Mailsoftly’s AI-powered personalization and automation features to improve its email marketing efforts. Staff implemented the following:

  1. Audience segmentation: Using AI, they segmented the audience based on purchase history, behavior, and preferences. This allowed them to send targeted emails that addressed the needs and interests of each segment.
  2. Personalized content: They used AI to personalize their email content, making their emails more relevant and engaging to their audience.
  3. Automated workflows: They set up automated email workflows like a welcome series, abandoned cart reminders, and post-purchase follow-ups. This ensured that their audience received timely and relevant content without manual intervention.
  4. Email authentication: They implemented email authentication protocols to improve their email deliverability rates and build trust with email service providers.

The results

Within three months of implementing these strategies, the company saw significant improvements in its email marketing metrics:

  • Open rates increased by 25 percent
  • Click-through rates increased by 30 percent
  • Conversion rates increased by 20 percent
  • Unsubscribe rates decreased by 15 percent

By leveraging Mailsoftly’s AI and automation features, this organization was able to overhaul its email marketing strategy and achieve better results.


Incorporating AI and automation into your email marketing strategy can significantly improve your campaigns’ effectiveness. By personalizing content, automating workflows, ensuring email deliverability, and using professional templates, you can supercharge your email marketing efforts.

To explore these tools and more, consider using platforms like Mailsoftly. We offer comprehensive solutions to meet your email marketing needs. For more information on how to get started, visit our website and sign up for a free account.

Photo by Andres Ayrton

Alkan is the founder and CEO of Mailsoftly. He started his entrepreneurial journey at 24, founding a management consultancy business that assisted hundreds of customers globally. Over the past decade, he has focused on developing internal software products, including Mailsoftly, an AI-powered email marketing and automation tool. Originally designed for internal use, Mailsoftly has evolved under Alkan's leadership, remaining a top choice in digital marketing solutions. His commitment to innovation continues to drive his ventures forward in the competitive landscape.

Send Comment:

Jotform Avatar
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Podo Comment Be the first to comment.