How to Set up PayPal Along with Other Payment Options

October 14, 2021

It’s great having a PayPal payment integration built right into Jotform, but what if you want to give your customers other payment options such as paying by check?

Let’s start by building the form.

1. Use the Single Choice Field (radio button) to setup your payment options field. Then set this field as Required.

Example: Payment options added are PayPal and Check

To setup the Check option, just use a Text Field and place any relevant information on what the user needs to do to complete the payment.

And for the PayPal option, you can use PayPal Pro or PayPal Standard from the Payment Fields.

2. After that, setup a SHOW / HIDE FIELD Condition to show the respective field based on the user’s answer whether they want to pay via PayPal or Check. Here’s how:

A. Click SETTINGS at the top

B. CONDITIONS on the left

C. Select the SHOW/HIDE FIELD Condition

D. The general logic is to show the respective field, based on the user’s selection so you need to setup 2 conditions for each instance:

IF Payment Options IS EQUAL TO PayPal THEN SHOW the PayPal Field

IF Payment Options IS EQUAL TO Check THEN SHOW the Text Field

Condition to show the PayPal payment field:

Condition to show the Check text field:

You can also add more payment options, not just check, for as long as it’s an offline payment. Please be informed that you can only use 1 payment gateway per form.


Here’s how it works:

🔘 When you select Check on the payment option field and submit the form, it will be submitted right away.

🔘 When you select PayPal on the payment option field and submit the form, it would redirect to PayPal’s checkout page where you need to complete the payment.

Another alternative option is to redirect users to a different form URL based on the selected payment method.

Related guide: How to Integrate Form with PayPal Pro

Related guide: Change Thank You Page URL Based on a Condition

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