Will the intalment payments be taken off monthly automatically

  • Jackie Cavin
    Asked on August 4, 2021 at 6:14 AM

    Hi,

    If I have an instalment option set up on my form with paypal. Will the intalment payments be taken off monthly automatically, or do I have to tell my customer to set a direct debit up themselves with paypal.

  • Lorenz JotForm Support
    Replied on August 4, 2021 at 8:56 AM

    Hi there,

    If you have set up a recurring payment on the PayPal integration, payments are taken off from your customers depending on the subscription period, so long as their PayPal account has enough funds, the payment should go through.

    I hope this answers your query. Let us know if you need any further assistance.