How to Send Submission Data & File Upload via FTP

December 7, 2023

FTP or File Transfer Protocol is a way of transferring files between computers. If you have an upload field in your form and want to forward those submitted files directly to your server, an FTP Integration can do that.

Setting up the FTP Integration is super easy. Let’s start!

  1. In the Form Builder, go to the Settings tab.
  2. Click Integrations on the left panel.
  3. Search and click FTP from the list.
Integrations panel of Jotform Form Builder showing the FTP integration option
  1. Enter your FTP Credentials for the authentication.
  2. Click the Authenticate button once the credentials are in place. If your FTP credentials work, proceed to the next step below.
Authentication window of Jotform's FTP Integration showing the boxes for FTP host, port, username, and password


If your hosting provider says so, you need to check if your FTP connection is passive. Otherwise, leave it unchecked.

  1. On the next screen, you’ll get the following options.
    • Select a folder — This folder will be the primary submission folder of the integration. If you haven’t created the folder yet, you can type it in and let the integration create it upon receiving your first submission in the form.
    • Create a subfolder for each submission — Check this to create a subfolder. Uncheck this option to save the file uploads and PDFs to the main folder. For this option, the integration selects the Submission ID by default, but it supports the following fields: Name, Email, Short Text, Dropdown, and Single Choice fields.
    • Send submission PDF — Check this option to send the PDF copy of the submission to the FTP.
    • Select the upload fields to send to your server — Select to send file uploads to the FTP.
      Note: You can only select the regular File Upload element in this section, not the file upload widgets.
The settings of the FTP integration showing the options for Main Folder, Subfolder, Send Submission PDF, and Send File Uploads

The default path goes this way: Main Folder > Submissions Folder > Subfolder for Form Submissions.


  • You can’t send your form submissions to the chosen/defined Main Folder. The submissions are always stored in the Submissions Folder.
  • The name of the Submissions Folder is based on your form title.
  • Both the “Send submission PDF” and “Select the upload fields to send to your server” options are hidden when you do not have a file upload field(s) in your form.
  1. At the bottom part, click the Save button to save the integration.
  2. Finally, click the Finish button to complete the integration.
Finish button of the FTP integration
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