I am consistently getting Authentication failed.

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    mpair
    Asked on August 11, 2021 at 11:07 AM

    I am consistently getting Authentication failed. Credentials are right, but on my server it shows a different IP every time I attempt FTP connection. Can you share what your IP addresses are so that I can whitelist them for this connection request?



    This is a re-post of a comment on How to Send Submission Data & File Upload via FTP

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    Marco_S
    Answered on August 11, 2021 at 03:31 PM

    Hello there,

    Thanks for reaching out to us.

    You can check out a list of our IP addresses at:

    https://www.jotform.com/help/145-whitelisting-jotform-ip-addresses-and-domains


    Let us know if you need any further assistance,

    Regards