I am consistently getting Authentication failed.

  • mpair
    Asked on August 11, 2021 at 11:07 AM

    I am consistently getting Authentication failed. Credentials are right, but on my server it shows a different IP every time I attempt FTP connection. Can you share what your IP addresses are so that I can whitelist them for this connection request?

  • Marco JotForm Support
    Replied on August 11, 2021 at 3:31 PM

    Hello there,

    Thanks for reaching out to us.

    You can check out a list of our IP addresses at:

    https://www.jotform.com/help/145-whitelisting-jotform-ip-addresses-and-domains


    Let us know if you need any further assistance,

    Regards