Jotform offers a few different paid subscription plans. If you need to upgrade to increase your submissions, storage, or payment limits, this guide will help you decide which plan to choose and how to pay for it.
Note
Jotform’s subscriptions are recurring, meaning they will automatically renew and charge you on the same date as the original purchase unless you cancel.
Free Accounts
If you have a Free account, determine the number of regular submissions, payment submissions, file storage, and forms you’ll need. These are the major limits on each plan. If you need more than 100 submissions but not more than 1,000, the Bronze plan will be enough for you. However, if you need more than 25 forms, the Silver plan is a better option.
To learn more about usage and limits, please visit the following guide: Understanding Your Account Usage and Limits.
To upgrade from the Free plan, follow these steps:
- Click the Pricing link in the navigation menu.
- On the Pricing page, you can see the features for each plan. Choose and click the plan you want.
- Below is an example of the Bronze plan. In the popup, select an option from the following:
- Payment Schedule — You can choose Monthly or Yearly.
- Payment Method — You can pay by Credit/Debit Card or PayPal.
- Check the I agree to the Terms of Service checkbox.
- Click the Continue button.
If you choose to pay by Credit/Debit Card, clicking the Continue button will open the Credit Card Information window. Enter your card details and click the Complete button to make the payment.
The PayPal option will redirect you to the PayPal payment page. You have to complete the payment on that page. Otherwise, the payment will fail.
Paid Accounts
To upgrade a paid account, you need to choose the new plan, and our payment processor will handle the payment automatically, including the proration of your payments.
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13 Comments:
44 days ago
None of these things come up when I log in to upgrade my subscription and I am therefore not able to upgrade - It won't even send me the verification email to verify my account.
75 days ago
Can I upgrade and make changes to my billing on the mobile app or do I need to use a computer?
150 days ago
I need to find a more affordable option for my small business. I was just charged $468 for a one-year renewal on my Silver plan. When I tried a 2-year renewal, with the 60 percent reduction in price, the discount did not appear. As you can see, I am not nearly using the number of forms allowed in the Silver plan, but the Bronze plan is not competitive nor a good option. I'd appreciate your help. Thank you.
161 days ago
I’m trying to cancel my account,it keep taking to an area to upgrade my account. Please cancel my account.
164 days ago
Tengo un cobro de 5.99 de worldpay quisiera saber de qué es eso o tendré que devolver el recibo y anular los siguientes cobros.
235 days ago
Good Morning, we are running a competition where we will only be accepting entries (submissions) for 1 month. We are expecting between 100-600 entries and therefore will have to upgrade. Can we just pay for 1 month and then go back to the Free version, but still retain all the submissions once the form is disabled? Thankyou
More than a year ago
Natakiwa kufanya nini?
More than a year ago
I want to upgrade my opay account and dey are telling me to enter my store fort picture I non understand
More than a year ago
Can you send me a monthly invoice with Uk £ conversion rates on?
More than a year ago
Bonjour, je n'arrive pas à upgrade mon compte de gratuit à bronze. En suivant le processus, la plateforme après insertion des coordonnées de la carte VISA, elle me fait comprendre que je ne peux upgrade mon compte
More than a year ago
Hi! Do accounts auto-upgrade? We just shared a form and it’s getting responses faster than we expected, so we might hit the 1k response limit. Will the form continue to collect responses or will it shut down as soon as we hit 1k?? Please let us know ASAP, thank you!
More than a year ago
PROBLEMS WITH PAYMENTS WHEN I WANT TO UPGRADE
More than a year ago
CANT UPGRADE