Top donation management software solutions

Fundraising and managing donations can be challenging, especially during busy campaigns or when you’re just starting your fundraising efforts. Finding the right fundraising software can make all the difference.

Quality donor management software can help streamline and organize fundraising efforts, facilitate online donations, develop donor relationships, and more. The following programs are some of the best available.

1. Jotform

Jotform offers many tools and forms that support donation management. Jotform’s donor information form template can capture all of the important details that a nonprofit needs to know about a donor. The online donation form is designed with donation form best practices in mind — it’s streamlined and easy to use, collecting only the necessary information to encourage completed donations instead of abandoned forms.

Jotform’s donation receipt template completes the process, ensuring that each donor receives a prompt thank-you message for their gift. This important step can help to increase donor retention.

For a fully integrated donation workflow, your organization can use the donation tracker template bundle, which includes a donation tracking form template, a donation tracker table template, and a thank-you letter PDF template. Whenever someone makes a donation through the form, their information automatically populates the donation tracker table in Jotform Tables. If a donation comes in through the mail, you can manually enter the information. And as donors submit donations through your form, their information will auto-populate the PDF template.

With Jotform Tables, you can manage your donation and donor information in one place.  

2. Salesforce

Salesforce, the cloud-based CRM system, offers many solutions to help nonprofits drive fundraising. The Nonprofit Success Pack helps nonprofits manage donor data and payments, recurring donations, and more.

Nonprofits can sign up for products like Insights Platform Data Integrity to help maximize the effectiveness of direct mail campaigns. With reports, analytics, and even the help of artificial intelligence, nonprofits can effectively manage fundraising and donations.

3. Salsa

Salsa offers multiple products for nonprofits. Salsa Engage is a digital engagement platform with valuable tools for workflow, online advocacy, and online fundraising management. It also features email and marketing automation and peer fundraising campaigns and event tools.

Salsa CRM features rich donor profiles, list segmentation and direct mail, major gift cultivation, and powerful reporting tools to help nonprofits cultivate relationships and improve donor retention.

4. DonorPerfect

When it comes to fundraising, DonorPerfect offers a complete online fundraising platform that can help increase campaign effectiveness and drive donations. This platform makes a nonprofit’s data available to an unlimited number of users for a centralized approach.

Streamlined data entry; customized donation forms; and management for silent, live, mobile, and online fundraising options are just some of the features available. With five different plans, DonorPerfect is suitable for both small and large nonprofits.

5. Blackbaud

Dedicated to supporting social good organizations, Blackbaud offers a variety of services, including marketing and engagement, financial management, payment, and fundraising and relationship management tools.

This CRM’s fundraising tools include eTapestry (a simple management tool for growing organizations), Raiser’s Edge NXT (a more comprehensive cloud-based fundraising and management tool), and more.

6. Kindful

Kindful, a cloud-based CRM, offers fundraising, donor management, donor communications, and tracking and reporting tools. Top highlights include donor activity tracking, wealth screening and prospecting, unlimited donation pages, custom donation receipts, and pledge tracking.

Kindful integrates with over 40 other apps and programs like Mailchimp, Constant Contact, PayPal, and more for seamless operations.

7. Little Green Light

Little Green Light helps simplify donor management with tools for relationship management, productivity, reports and analytics, and security and backups. Membership, volunteer, and alumni management helps nonprofits leverage existing connections, and detailed constituent profiles feature information on giving history, relationships, and more. Customizable forms, personalized emails, and integrated mail merge features facilitate streamlined communication, while gift tracking, goal tracking, and pledge tracking provide real-time updates about fundraising progress.

Monthly subscriptions start at just $39 and reflect the number of constituents in a database, making this option ideal for smaller nonprofits.

8. Bloomerang

Bloomerang is a comprehensive cloud-based donor database. The easy-to-navigate interface offers everything you’d expect from a nonprofit CRM: a view of every donor’s engagement level, online giving forms, email marketing tools, the ability to manage a nonprofit’s social media presence, and more.

The system is designed to be easy to use. Five plans are available, but each plan comes with unlimited users.

9. Aplos

Designed for nonprofits and churches, Aplos offers a suite of marketing, accounting, fundraising, and donation management features. Some of the more unique features available include text-to-give messaging; the ability to create and send monthly, quarterly, or annual giving statements; and the ability to track pledges and follow up on commitments.

At $59 per month, the Aplos Suite is one of the more economical monthly donation management subscriptions available.

10. NeonCRM

This cloud-based nonprofit CRM is versatile. While NeonCRM offers valuable donation management solutions, it also helps nonprofits plan events, track volunteers, and more. Fundraising and donor management software helps streamline the process of engaging donors, accepting donations, and providing receipts.

This CRM allows you to track donor data, communicate with donors, and build relationships with the goal of increasing donations. Four plans are available, and all include features like unlimited users, forms, custom fields, ticket support, and more.

Finding the right software

These donor management systems all offer different benefits for different costs. When choosing a system for your nonprofit, consider some of your greatest challenges and look for a program that best meets those needs. Choosing the right program can save you time and frustration — and maximize the results of your fundraising efforts.

This article is originally published on Sep 25, 2020, and updated on Jul 26, 2022.
A journalist and digital consultant, John Boitnott has worked for TV, newspapers, radio, and Internet companies for 25 years. He’s written for, Fast Company, NBC, Entrepreneur, USA Today, and Business Insider, among others.

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