Form is not loading in mobile device.

  • ithrivehealth
    Asked on July 13, 2018 at 9:46 PM

    Why do some users get this message when they try to open the link from mobile devices?

    https://form.jotform.com/81936042084961

    1531532776Screen Shot 2018 07 13 at 8 Screenshot 10


    Jotform Thread 1524568 Screenshot
    Page URL: https://form.jotform.com/81936042084961
  • Ashwin JotForm Support
    Replied on July 14, 2018 at 3:23 AM

    I am sorry for the trouble caused to you. I did test you form in mobile device and I am unable to replicate the issue you are having. I was able to view you form in mobile device without any problem.

    Are you having issues with any specific browser and/or mobile device? Please let us know and we will take a look.

    We will wait for your response.