[Configurable List] widget black background and Get PDF data issue

  • saltadministration
    Asked on April 6, 2014 at 5:59 PM

    Hello,

    I am having so much fun with JotForm.  Thank you for this wonderful product.

    I would like to ask how we can ask for features/revisions to exsiting widgets produced by JotForm.  Your "configurable list" widget is just wonderful!  It has achieved much that I have so far been unable to do.  BUT, when I try to print or get the pdf of the submissions, it doesn't work that well.  Viewing the submissions is perfect.  But, when I try to print them, the background of all the fields is black.  This is a waste of ink and makes it very hard to read.  Then, if I try to get a pdf of the submissions, the information within this widget is displayed with code, not the answers, ie. field names are included.  It makes it very hard to find the information you are looking for.  You have to search through the code to find their answers.

    Anyway, just thought I'd see if these things could be looked at or if there is a setting to changes these of which I am unaware.  I've included the form, but I'm not sure if there is anyway you can see the submissions screen?

     

    THanks again!

  • jonathan
    Replied on April 6, 2014 at 8:24 PM

    Hi,

    I was able to reproduce the black backgorund color when Printing the submissions.

    This happens on the data of Configurable List widget.

    [Configurable List] widget black background and Get PDF data issue Image 1 Screenshot 30

    Unfortunately, this seems to be bug on the widget itself, so I could find any workaround to prevent this from happening when printing the output of the widget.

    --

    Then, if I try to get a pdf of the submissions, the information within this widget is displayed with code, not the answers, ie. field names are included.

    I was able reproduce this issue on the Get PDF option.

    [Configurable List] widget black background and Get PDF data issue Image 2 Screenshot 41

    --

    I will submit a report to our higher team support so that they can check this glitch in the Printing and  Get PDF when using the widget.

    We will notify you on this thread when status update is available.

    Thanks!