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kintamahadjiAsked on July 21, 2014 at 10:57 PM
Hello Jot Form, I want to upgrade, I had paypal but no credit card, could you help me to do so ?
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jonathanReplied on July 22, 2014 at 3:36 AM
Hi,
Yes, you can upgrade your subscription to paid plans using your Paypal account.
You can see this Payment Method available when upgrading your subscription via the JotForm Pricing page. See screen below also.
Hope this help. Inform us if you need more assistance.
Thanks!
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kintamahadjiReplied on July 22, 2014 at 5:10 AM
Yup, after click paypal and do processing the payment, pay pal ask to add credit card number, due to of that I cannot continue to complete the payment.
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jedcadornaReplied on July 22, 2014 at 6:35 AM
You need to choose "I already have a PayPal account" so no need to input credit card details. You'll just have to login to your paypal account then proceed with your payment.
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kintamahadjiReplied on July 22, 2014 at 8:31 PMYes, but paypal ask to input credit card number in the end. May I pay/transfer to paypal account ?
Sent from my iPhone
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Jeanette JotForm SupportReplied on July 23, 2014 at 1:12 AM
I think a better option for you would be to buy through wire transfer or purchase order. But the minimum amount you can purchase is $100, therefore, only yearly (for Economy and Professional) or bi-yearly plans (for Premium) are allowed
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riskprocessorReplied on July 23, 2014 at 6:01 PM
Since I have already faced the same problem so many times before, I know how complicated and irritating it can be. When nothing worked, I was also asked to opt for a purchase order or wire transfer. But what I don’t like about this option is the limit.
I hope the tech-support will find a way out soon.
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Jeanette JotForm SupportReplied on July 23, 2014 at 7:43 PM
Unfortunately, there is no other way around. A direct payment could be also possible via Paypal, but it must be a yearly one. And these start as of $90 a year.