Matrix table field value is not in the submission email

Hi,

Good Morning, I'm having problem with the form "Pedido de Amostra OCQ" and "Pedido de Amostra Vetta". There is a field called "Itens" and when I input data on this field, the data is not showing at the e-mail.

The rest of form it's ok.

My account is: Oswaldocruzquimica@gmail.com.

Thank you.

Caroline Vieira.

caroline.vieira@ocq.com.br

Hi Caroline,

When I checked the forms 

http://www.jotformz.com/form/41984508439668

and http://www.jotformz.com/form/41944008201646

I noted that the form's Notification E-mails were like this

I am not sure yet what could have caused this. It seems that the form's Notification Email were corrupt and will not work anymore.

I suggest that you create a new Notifier for both the mentioned forms to have an updated form Notification Email.

Follow this user guide -Setting-Up-Email-Notifications

After adding new Notification Email, test submit the forms and check again if you are able to get a proper submission email from the forms.

Please update us if issues remains.

Thanks!

Hi Jonathan,

I created a new configuration as suggested and complete information arrived in the e-mail.

Thank you so much =) !!

Hello CarolineVieira,

On behalf of my colleague, you are welcome.

Do get back to us if you have any questions.

Thank you!