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KiltoxAsked on August 13, 2014 at 11:55 AM
Hello all,
Due to the size and complexity of my form, I have noticed serious lag on certain devices when I am using the 'auto-save' option.
This affects lower-powered devices (Galaxy S3) more so than other devices (iPad).
I currently have my form set to auto-save at the lowest (or highest) possible frequency, but this is 30 seconds - this means that for phone users every 30 seconds the form will freeze for ~10 seconds which is obviously frustrating.
Is it possible to improve performance by only auto-saving every minute or two? I only have options ranging up to every 30 seconds.
Saving upon completion of each field is even worse sadly!
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KadeJMReplied on August 13, 2014 at 2:47 PM
Unfortunately, as of right now those are the only options we currently offer for the saving feature.
I believe our developers felt strongly that the options you see were a good margin to prevent errors in the auto-save feature. Anything outside that window such as a longer timeframe would be a risk of not being saved which is why it is set up to save data so often.
However, contrary to that fact I have sent this as a request on your behalf to our developers. If it is deemed feasible then we'll implement it and update you later on.