Getting an error 'Mobile Not supported' when viewed on iPhone

  • Uriel0424
    Asked on September 18, 2014 at 3:43 AM

    The Form is perfect on any Laptop / Desktop but not viewable on iPhone

    Getting an error Mobile Not supported when viewed on iPhone Image 1 Screenshot 20

    Jotform Thread 430738 Screenshot
  • jedcadorna
    Replied on September 18, 2014 at 7:45 AM

    Actually there are several ways to add your form to facebook. Please check our guides in this link http://www.jotform.com/help/keyword_search.php?rpp=0&search=facebook.

    I was checking your facebook link but I don't see a page where your Jotform is embedded. Please follow this guide to add a facebook page and embed your form http://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages.

  • Uriel0424
    Replied on September 18, 2014 at 8:18 AM

    Yes I removed it due to the issues above.

    I have read how to embed a form and had it like that - this is not the issue....

    The Issue was seeing the Facebook Tab on Mobile.

    I also tried the iFrame method and this did not work either.

    I noticed many people have my same issue.

  • jedcadorna
    Replied on September 18, 2014 at 10:00 AM

    If you have followed the above guide and it doesn't work you can try the static HTML app method as explained on this guide http://www.jotform.com/help/82-adding-a-form-to-facebook-custom-iframe-app/.

    The Short URL when you create a Static HTML app page should work on mobile.

    Getting an error Mobile Not supported when viewed on iPhone Image 1 Screenshot 20