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drjaxAsked on October 24, 2014 at 8:22 PM
In preview mode, I fill my form then reach end of page 1. So I click Next at the bottom of page 1. Suddenly I'm moved to the bottom of page 2. Users won't know what to do with that. Please help.
Jack
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Kiran Support Team LeadReplied on October 24, 2014 at 9:46 PM
Could you confirm that if you are experiencing the issue on the preview popup screen as below:
If so, please try clicking on Open in New tab to open the form in a new tab and check if the issue is resolved. As I check the cloned form of yours, I was able to replicate the issue on the preview pop-up only and it seems to be working fine on a new tab.
Please get back to us if the issue still persists. We will be happy to look into this issue further.
Thank you.
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drjaxReplied on October 25, 2014 at 3:03 AM
Opening in new tab fixed it. Thank you so much.
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BenReplied on October 25, 2014 at 5:47 AM
Hi,
In my colleagues name, you are welcome.
We suggest always checking your jotform in a new tab as that gives you the real preview and behavior of your jotforms. The preview option is more of a quick preview and in some cases like this one, it would not show exactly what your users would see, while opening it in a new tab does.
Do let us know if you have any further questions.
Best Regards,
Ben