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rosinacateringAsked on October 31, 2014 at 9:52 AM
I have a form that has an Auto Repsonder and Notification email alert setup to send out after a submission happens. The auto responder is working, the Notification is not.
http://form.jotform.us/form/30166156129148
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BenReplied on October 31, 2014 at 11:00 AM
Hi,
I took a look at your email notifier and autoresponder setup and from what I can see the notifier is set properly, but autoresponder is not.
What should be fixed in it is Sender email field:
Now I took a look at the logs and I can see that the emails have been sent to the email address set in notifier and I have just submitted a test message for notifier to confirm if it is working or not.
[2014-10-31 10:59:45] Notification Test SENT to jma*****k@r****a.com from noreply@jotform.com via AMAZONSES
[2014-10-31 10:47:36] Submission #290576054287540095 Form #30166156129148 SENT to jma*****k@r****a.com from noreply@jotform.com via AMAZONSES
[2014-10-31 10:43:08] Notification Test SENT to jma*****k@r****a.com from noreply@jotform.com via AMAZONSES
[2014-10-31 08:07:48] Submission #290566467287338070 Form #30166156129148 SENT to jma*****k@r****a.com from noreply@jotform.com via AMAZONSESDo let us know if you got it.
Best Regards,
Ben