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NilliAsked on June 13, 2015 at 2:25 PM
Hi,
we create free one pagers for entrepreneurs.
I really need my forms back now!! one of my forms is on the homepage.
Thanks
Nilli
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CarinaReplied on June 13, 2015 at 7:05 PM
I checked and the account Nilli is active and I could access the forms:
I also white-listed the IP address. If you still have troubles accessing the account please let us know your IP address and a form's url so we can investigate further this situation.
Let us know if we can assist you further.
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NilliReplied on June 14, 2015 at 7:50 AM
Yes a few hours later I was back on track. Guess I am no longer suspected for doing bad things...
Thanks!
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CarinaReplied on June 14, 2015 at 11:19 AM
Free accounts are exclusively monitored by our phishing filter which suspends an account as soon as it finds something suspicious. Unnamed forms or fields, using keywords like password can help triggering the phishing filter.
I checked your forms and they are in accordance with our terms, so please accept our apologies for this situation.
Let us know if we can assist you further.
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NilliReplied on June 15, 2015 at 5:35 AM
Thank you