What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I delete a payment tool?

    Asked by curryreunion2017 on November 29, 2016 at 10:59 PM

    I am getting this error when I try to add PayPal:  "You cannot add more than one payment tool. Please delete the existing one first."  I never added a payment tool.  Where do I go to delete this?

    payment tool delete delete payment field
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    JotForm Support

    Answered by Mike_G on November 30, 2016 at 02:49 AM

    To delete a payment field, please click the field in the form builder page and click the "X" icon located on the top-right-corner of the field.

    I hope this helps. If you have any other question regarding this, please feel free to contact us again anytime.

    Thank you.