Is there a way to add a submission comment before email sending?

  • CDIPOTTER
    Asked on November 30, 2016 at 12:01 PM

    I want to be able to add a commit before the person who filled out the form gets my email response, is this something I can do? 

    Like this 

    1 User fills out my Jotform 

    2 I add a commit to it 

    3 I send off an email thru Jotform (like an autoresponse) 

    Thank you for your help 

    Chris Potter  

  • Mike
    Replied on November 30, 2016 at 3:03 PM

    You may try the following solution:

    - Add a Hidden Box field where you can leave the comment.

    Is there a way to add a submission comment before email sending? Image 1 Screenshot 40

    - Setup an email condition.

    Is there a way to add a submission comment before email sending? Image 2 Screenshot 51

    - If you use the Autoresponder type of email, make sure that the Send on Edit option is enabled, so that the conditional email will be sent once you add your commend in submission edit mode.

    Is there a way to add a submission comment before email sending? Image 3 Screenshot 62

    If you need any further assistance, please let us know.