What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a way to add a submission comment before email sending?

    Asked by CDIPOTTER on November 30, 2016 at 12:01 PM

    I want to be able to add a commit before the person who filled out the form gets my email response, is this something I can do? 

    Like this 

    1 User fills out my Jotform 

    2 I add a commit to it 

    3 I send off an email thru Jotform (like an autoresponse) 

    Thank you for your help 

    Chris Potter  

    conditional email
  • Profile Image
    JotForm Support

    Answered by Mike on November 30, 2016 at 03:03 PM

    You may try the following solution:

    - Add a Hidden Box field where you can leave the comment.

    - Setup an email condition.

    - If you use the Autoresponder type of email, make sure that the Send on Edit option is enabled, so that the conditional email will be sent once you add your commend in submission edit mode.

    If you need any further assistance, please let us know.