Forms disabled although submission limit not reached?

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    VMUN
    Asked on November 30, 2016 at 12:24 PM

    I'm at 1330 submissions right now, but my limit is 1350. All my forms have been disabled; why?

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    david
    Answered on November 30, 2016 at 03:08 PM

    The incorrect total was being shown in your account.  I ran our fix and the correct total of 1358 is now shown.  In any case, to say thank you for being a long time JotForm user, I went ahead and reset your regular and SSL submissions for the month.  The reset happens tomorrow anyway.

    If there is anything else we can help with, just let us know.