What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    MY order form does not work.

    Asked by eromed34 on November 30, 2016 at 07:04 PM


    Hello order form does not work.

  • Profile Image
    JotForm Support

    Answered by BJoanna on November 30, 2016 at 11:25 PM

    I have checked and your account is overlimit. Because of that all of your forms are disabled. Free user can have up to 1,000 form views per month. I saw that we have doubled your form views to 2,000. Currently you are over that limit as well. You have 2011 form views.

    If you want to have unlimited form views you can check JotForm Footer option on settings page of your account.

    More about Form views you can find inside of this article:


    You can also upgrade your account to increase number of form views. More about different account types and limits you can find on our pricing page

    However if you don't want to add JotForm footer or upgrade your account, you have to wait until your form view counter resets to zero which will be on first day of the following month(1st December).

    Hope this will help. Let us know if you need further assistance.