What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are TWO receipt emails sent to someone after they send an email through the contact form?

    Asked by fip on December 01, 2016 at 01:35 PM

    I just did a test run through a contact form I created with JotForm and after I send the message, I receive TWO confirmation emails saying that my message has been received. 

     

     

    Emails contact form email emails sent
  • Profile Image
    JotForm Support

    Answered by david on December 01, 2016 at 03:35 PM

    Each of your conditions will send a notification email and an autoresponder.  If the email address entered in your email field is the same as the one selected in your "Select Contact" field, both emails would be sent to the same address.