What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Number of payment submissions per subscription plan

    Asked by WAzzuOR on December 02, 2016 at 10:06 AM

    Got an email saying the free level I can only get 10 payments per month.  Your pricing chart shows nothing about this so how do I know what level I should update to.

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    Answered by Boris on December 02, 2016 at 11:17 AM

    You can see the amount of payment submissions on our pricing page:


    Please see the following screenshot of where these details are listed:

    For all paid plans, the number of payment submissions matches the number of submissions you can receive. This means that a Bronze plan can receive up to 1.000 payment submissions each month.

    On a free plan, however, you can receive only up to 10 payments.

    Please see our pricing page for more details on the limits of each subscription plan, and let us know should you need further clarifications or assistance.