What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Status of the issue with adding PayPal products

    Asked by fredebali3 on December 02, 2016 at 12:43 PM

    Have you figured out why I can't get rid of the old products even after I change or delete them, adding the new products?


    I tried again to clone my old enrollment form from last session and got the same results again,

    I really don't want to spend double and triple time on this. I've included the URL for my FOURTH attempt at setting this up.

    And I need it soon. Enrollments open on December 18.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kiran on December 02, 2016 at 02:38 PM

    I believe that you are referring to your previous question on this thread https://www.jotform.com/answers/999725- 

    I see that the issue is already forwarded to our backend team to investigate the issue. Once we have any update in this regard, you'll be posted on the respective thread. If you have any questions with the same issue, we request you to follow-up on the other thread rather opening a new thread that might lead to confusion.

    Thank you!