Status of the issue with adding PayPal products

  • Profile Image
    fredebali3
    Asked on December 02, 2016 at 12:43 PM

    Have you figured out why I can't get rid of the old products even after I change or delete them, adding the new products?

     

    I tried again to clone my old enrollment form from last session and got the same results again,

    I really don't want to spend double and triple time on this. I've included the URL for my FOURTH attempt at setting this up.

    And I need it soon. Enrollments open on December 18.

  • Profile Image
    Kiran
    Answered on December 02, 2016 at 02:38 PM

    I believe that you are referring to your previous question on this thread https://www.jotform.com/answers/999725- 

    I see that the issue is already forwarded to our backend team to investigate the issue. Once we have any update in this regard, you'll be posted on the respective thread. If you have any questions with the same issue, we request you to follow-up on the other thread rather opening a new thread that might lead to confusion.

    Thank you!