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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I automatically update the payment field items from one form to another?

    Asked by ElleEstLuLaRoe on December 04, 2016 at 08:30 AM

    Hi There,

    I have two forms.  One is so that customers can pay with credit card through Square.  The other is so that customers can make a purchase order and pay via EMT.  The products I have in both forms are identical.  I just updated my product list in my EMT form.  I need to make the exact same changes in my Square form.  Is there a way to duplicate product list changes from one form to another, or do I have to spend an hour doing it all again in the other form?



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    JotForm Support

    Answered by Welvin on December 04, 2016 at 10:09 AM

    Unfortunately, there is no way to automatically update other forms based on the changes in one form. You have to manually do it again in the EMT form. Or, clone the CC form then make the changes to the cloned form. You have to replace your current EMT form with the cloned form. 

    In the cloned form, you have the option to delete, keep the product items when prompted then add a new payment field. The form builder will automatically add the items including the options. 

    This is the easiest one and would save your form submissions in the original form(s). 

    If you publish the form through email, you need to send the new form URL. If you published the form on your website, you have to get the embed codes of the new form.

    I hope that helps.