How to customize an order form

  • Mahayana
    Asked on December 5, 2016 at 5:16 AM

    HI I am trying to prepare an order form. Can some fields be removed (lijke the middle name for example) and also I want to add stripe and it says 'only one payment type accepted) so is it in there already? thank you for your help

  • omerorkun JotForm Data Scientist
    Replied on December 5, 2016 at 6:14 AM

    Hi,

    If this is the form that you refer to, yes, you did already add a payment field which is PayPal. Please click the payment field and remove it as shown in the screenshot:

    How to customize an order form Image 1 Screenshot 50

    Please note that you can keep the products on this particular field to be later used on another payment field. You do not necessarily recreate the products again:

    How to customize an order form Image 2 Screenshot 61

    Please click yes when this window pops up. It will appear when you hit the remove button that I have shown above. 

    About the middle name issue, you can simply do this by clicking on the full name field first:

    1. Click on its properties as shown in the screenshot:

    How to customize an order form Image 3 Screenshot 72

    2. Then click on the "Options" tab and disable the middle name option:

    How to customize an order form Image 4 Screenshot 83

    This should resolve the issue.

    Do contact us again if you need any further assistance.