What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If I change subscriptions, will I receive a pro-rated refund for my current subscription?

    Asked by Joaolive on December 06, 2016 at 02:30 PM


    I wanted to consult, if I change a bronze package, a silver. The difference in money as they do, since they page the entire year. thanks

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    JotForm Support

    Answered by david on December 06, 2016 at 05:03 PM

    If you change from Bronze to Silver you will receive or pro-rated charge or credit for the remainder of your current subscription.  The credit will be put towards your subscription and if there is any remainder, it would be put towards further subscription payments.