What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    sub user

    Asked by lvrlive on December 06, 2016 at 07:50 PM
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    JotForm Support

    Answered by Rose on December 07, 2016 at 01:26 AM

    Your thread post is empty. As I figured out from the subject, you might have a problem regarding sub user. 

    Could you please identify your problem clearly here once again? Since, I checked your account and you are neither a sub-user of another account nor having a sub-user. 

    For any case, I'm adding here also the guide regarding sub user accounts. 


    Please also note that you can find details about adding up to how many sub users based on JotForm subscription at your pricing page. You can add 1 sub-user due to being in a Free plan. If you would like to add more than one, you may need to upgrade. 

    Waiting for your return.