What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    It won't let me delete old forms....Ive tried many times. And now it won't let me clone any either.

    Asked by Gennie on December 07, 2016 at 11:55 AM
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    JotForm Support

    Answered by liyam on December 07, 2016 at 12:55 PM

    Hello,

    Can you try logging out and logging back in and see if the problem persists? It's possible that your cookies or cache may have resulted to this. Are you also seeing any error response when deleting or cloning a form? Can you also share with us a sample form which is OK to delete so we can also try to replicate an issue?

    We'll look forward to your response.

    Thanks.

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    Answered by M732burke on February 11, 2017 at 04:20 PM

    I logged out and logged back in.  Old forms still there.  Won't delete at all.  

    How to fix?

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    JotForm Support

    Answered by Boris on February 11, 2017 at 08:24 PM

    @M732burke, you have been replied to on your own support thread, here:

    https://www.jotform.com/answers/1063729

    To avoid causing unnecessary confusion, should you still experience the issue with deleting your forms, please respond on your own support thread only, and we'll be most happy to check it out further and assist you in resolving it. Thank you!