How to clear options selected or data entered on hidden fields?

  • EducationInAction
    Asked on December 7, 2016 at 6:49 PM

    Has this feature been added yet? I have the same problem and need one of our forms to clear responses to questions that have conditional logic if the user goes back and changes a previous response.

     

    Thanks.

  • Kevin Support Team Lead
    Replied on December 7, 2016 at 7:03 PM

    If you're setting the fields as hidden with conditions then the value can be cleared, to enable this feature go to the form settings:

    How to clear options selected or data entered on hidden fields?  Image 1 Screenshot 40

    Click on the advanced tab and show more button:

    How to clear options selected or data entered on hidden fields?  Image 2 Screenshot 51

    Scroll a bit and you will find the option to clear hidden fields, you can clear them while they are hidden or when the form is submitted, this way this info is not sent when the form is submitted, or when the user changes his mind then the data previously entered is cleared so new data can be entered again: 

    How to clear options selected or data entered on hidden fields?  Image 3 Screenshot 62

    Please give it a try and let us know if you have any question. 

  • EducationInAction
    Replied on December 9, 2016 at 10:48 AM

    Perfect. Thanks!