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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why one question doesn't appear next to answer when we receive form completed by users?

    Asked by artsville on December 08, 2016 at 09:16 AM

    The problem is for a question associate with optionnal choices (yes/no).

     

    Thanks!

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    JotForm Support

    Answered by Chriistian on December 08, 2016 at 09:49 AM

    Hi there,

    Is the issue you encountered about the PDF file you receive when someone submits your form? If so, you can design the PDF submissions by using the Customize PDF tool in the submissions page.

    Also, I checked your recenet forms but I was not able to find the one that contains the field with "Yes/No" option. Can you please give us the URL of the form and more details regarding your concern?

    Regards.

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    Answered by artsville on December 08, 2016 at 04:45 PM
    Thanks!


    Caroline Chabot
    Adjointe administrative
    Les Arts et la Ville
    870, avenue De Salaberry, bureau 124
    Québec (Québec) G1R 2T9
    T. : 418 691 7480
    C. : administration@arts-ville.org
    W. : www.arts-ville.org

    cid:E111F3B3-2C96-490D-8BD6-71CA59600222@csdd.qc.ca

    De : JotForm [mailto:noreply@jotform.com]
    Envoyé : 8 décembre 2016 09:48
    À : administration@arts-ville.org
    Objet : Re: Why one question doesn't appear next to answer when we receive form completed by users?

    A new response has been received:
    JOTFORM
    Answered by Chriistian
    Hi there,
    Is the issue you encountered about the PDF file you receive when someone submits your form? If so, you can design the PDF submissions by using the Customize PDF tool in the submissions page.
    Also, I checked your recenet forms but I was not able to find the one that contains the field with "Yes/No" option. Can you please give us the URL of the form and more details regarding your concern?
    Regards.
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