Submit button stucks and the form time-outs

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    davibiel
    Asked on December 08, 2016 at 10:08 AM
    Good afternoon, Hello, I spend a daily amount on Adwords need the form working. Today the JotForm form is not finalizing the sending of the information, it is "Please, wait ...". I need a solution urgently, because I lose money on adwords, lose clients and pay Jotform monthly.
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    davibiel
    Answered on December 08, 2016 at 10:17 AM

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    candy
    Answered on December 08, 2016 at 10:37 AM

    Hello,

    I have checked your form named "Clique Aqui e Solicite um Contato" on your website.

    I have fulfilled your form and I was able to submit it successfully. Please check the screenshots below:

    I did not see any issue. I have clicked the Submit button and I have seen the Thank You page immediately. So that, I was not able to reproduce the issue you have mentioned.

    Please check again, if the issue still persists let us know.

    Thanks.