What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to get invoiced early?

    Asked by haworthinc1 on December 08, 2016 at 10:29 AM

    Because of my company's financial year ending soon, I need my invoices in early. Would it be possible to get invoiced now? Or pre-pay?

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    JotForm Support

    Answered by ashwin_d on December 08, 2016 at 11:04 AM

    Hello haworthinc1,

    I did check your account and found that you have active silver monthly subscription which is set to auto-renew on 29th of each month.

    Please note that it is not possible to change the date of the subscription or invoice early. Our billing system is a completely automated system.

    On possible way is to cancel your subscription now and re-upgrade again. If you want we can issue a pro-rated refund for your unused period. The following guide should help you how to cancel subscription and downgrade your account to free plan:  https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    Thank you!