- haworthinc1Asked on December 08, 2016 at 10:29 AM
Because of my company's financial year ending soon, I need my invoices in early. Would it be possible to get invoiced now? Or pre-pay?
- JotForm Supportashwin_dAnswered on December 08, 2016 at 11:04 AM
I did check your account and found that you have active silver monthly subscription which is set to auto-renew on 29th of each month.
Please note that it is not possible to change the date of the subscription or invoice early. Our billing system is a completely automated system.
On possible way is to cancel your subscription now and re-upgrade again. If you want we can issue a pro-rated refund for your unused period. The following guide should help you how to cancel subscription and downgrade your account to free plan: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account