What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Free Plan File Limitation

    Asked by evangeorges on December 08, 2016 at 12:12 PM

    Hello Team,


    I am testing out JotForms on the Free Plan and notice on the pricing page - the files section shows 500 while the other plans show unlimited.


    What does the 500 represent? 500GB?

  • Profile Image
    JotForm Support

    Answered by BJoanna on December 08, 2016 at 01:20 PM

    500 is total number of submissions that can be stored on free accounts. As free user you can receive up to 100 submissions or 10 payment submission per month. Upload storage space is 100 MB. 

    More about different account types and limits you can see on our pricing page

    You can also check your usage and limitations on usage page of your account. 

    Feel free to contact us if you have any other questions.