What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We hope there is live chat to help us solve the problem.

    Asked by sumberrizki on December 09, 2016 at 07:02 AM

    We hope there is live chat to help us solve the problem. I use forum to solve my problem, but it takes a time around 5-7 hours...



    This is a re-post of a comment on About Us

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    JotForm Support

    Answered by Nik_C on December 09, 2016 at 08:09 AM

    Unfortunately, there is no live chat at this time - there is in general, but only under specific circumstances, however since there are over 2 million people using JotForm FormBuilder, even when the live chat is available, it quickly becomes locked due to all spaces being taken, but we tend to announce when the chat is available on our twitter account - @jotformsupport.

    Feel free to describe your problem through this thread and we'll be happy to assist you.

    We'll wait for your response.

    Thank you!

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    Answered by sumberrizki on December 09, 2016 at 11:43 AM

    ok thanx