- johnborAsked on December 09, 2016 at 12:23 PM
Im testing a form before I purchase your service.
Im having a problem when the form submits the information and then opens a PAYPAL checkout window up, the chrome pop up blocker blocks paypal from opening up the form JOT FORMS submitted. Is there a solution for this because most users will not know after they hit submit they are being blocked?
seems like it may be a huge problem
- JotForm SupportWelvinAnswered on December 09, 2016 at 02:34 PM
You are using the Paypal Standard integration. The form will redirect you to the Paypal payment page, not a popup. I think the preview parameter is present in the form URL so that's why a popup opens up when you click the submit button.
Please access the form using this URL: https://www.jotform.us/form/62586347861164, not this https://www.jotform.us/form/62586347861164?preview=true.