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    The Paypal checkout page pop ups and chrome blocked it

    Asked by johnbor on December 09, 2016 at 12:23 PM

    Im testing a form before I purchase your service.

    Im having a problem when the form submits the information and then opens a PAYPAL checkout window up, the chrome pop up blocker blocks paypal from opening up the form JOT FORMS submitted. Is there a solution for this because most users will not know after they hit submit they are being blocked?


    seems like it may be a huge problem

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    JotForm Support

    Answered by Welvin on December 09, 2016 at 02:34 PM

    You are using the Paypal Standard integration. The form will redirect you to the Paypal payment page, not a popup. I think the preview parameter is present in the form URL so that's why a popup opens up when you click the submit button.

    Please access the form using this URL: https://www.jotform.us/form/62586347861164, not this https://www.jotform.us/form/62586347861164?preview=true