What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hide and Show Fields with Conditions

    Asked by Jerole on December 09, 2016 at 01:12 PM

    Is this true?

    If I designate a field to be hidden, the condition I write can only be SHOW. Adding Hide to a hidden field messes up the calculation.


    If I designate a field to SHOW, the condition I write can only be HIDE, but not SHOW.


    I have lots of calculations and some are not acting the way I anticipated. Too many to specify right now.

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    JotForm Support

    Answered by BDAVID on December 09, 2016 at 03:54 PM

    What is the form you are working on? Please note that when you create a condition to show a field when the condition is met, that field will remain hidden, and will show only if the condition is met, example:

    If you create another condition for that same field, it will conflict. So, it is necessary to evaluate the logic, in order to create nested conditions, example:

    Please indicate what are the conditions conflicting in your form, so we can help you re-calibrating them to avoid conflicts.

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    Answered by Jerole on December 09, 2016 at 04:06 PM


    I have layers of if-this-then and calculations from a cloned/edited form, thought I could just edit, I need to restart.

    BTW How can you increase the width of the Conditions panel, it is even more difficult when you cannot see the entire question.

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    JotForm Support

    Answered by Jim_R on December 09, 2016 at 05:51 PM

    I'm afraid that's something that can't be adjusted. The only thing that I can recommend is for you to click the PENCIL icon for the condition if you wish to check the actual fields involved.

    If you have further questions, don't hesitate to ask.