What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to add additional users What level do i need to be able to do this?

    Asked by bstevens9264 on December 09, 2016 at 02:07 PM
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    JotForm Support

    Answered by Jim_R on December 09, 2016 at 04:32 PM

    Your account under this username, bstevens9264, appears to be on the Free Plan. With this plan, you're only limited to add 1 more subuser.

    You can confirm this by going to your Account's Users page https://www.jotform.com/myaccount/users and it should be listed there like so:

    Related guide: How-to-share-forms-with-a-sub-account-user

    In case we misunderstood your question, just get back to us with a bit more info and a clearer description of what you're trying to do so we can better assist you.